Privacy Policy

1. Introduction

At SocialGems ("we", "our" and "us"), we are committed to protecting your privacy. This Privacy Policy is subject to modifications at our discretion, with changes becoming effective 30 days after posting. We will notify you of any changes through our website and/or email.

2. Personal Information & Our Role

"Personal information" refers to data about an identifiable individual. We act as the "controller" of your personal data as defined by GDPR when:

  • Processing data related to account operations and service provision
  • Handling communications through our support channels
  • Managing marketing communications and website usage

3. Information We Collect

  • Basic Profile Information: Name, email, login details
  • Account Information: Profile details, preferences
  • Payment Information: Transaction history, financial details
  • Social Network Data: Follower counts, engagement metrics
  • Technical Information: Device data, usage statistics

4. How We Use Your Information

  • Service provision and maintenance
  • Financial transaction processing
  • Analytics and product improvement
  • Marketing and communication
  • Security and fraud prevention

5. Data Sharing & Third Parties

We may share your data with:

  • Affiliated entities and service providers
  • Legal authorities when required
  • Potential business acquirers
  • Third-party service providers

6. Data Security & Retention

We implement appropriate security measures to protect your data and retain it only as long as necessary for the purposes outlined in this policy. We regularly assess our security measures based on risk levels and industry standards.

7. Your Rights

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Object to certain data processing
  • Withdraw consent for optional processing

8. Contact Information

For privacy-related inquiries or concerns, please contact us at support@socialgems.io